Kathleen Fava
Speaking appearances
- How to Create AI Champions with an Innovative Adoption Program 2026-03-11
- NexGen CS Leadership Masterclass: How You Can Drive Growth & Exec Impact Even if You're Not In the Boardroom 2026-02-24
- CxXchange SuccessHour: How Any CS Pro Can Build an App With AI 2026-02-10
- CS + AI Topic TBA 2026-02-02
- Ask Me Anything 2025-12-12
- How AI Is Changing the CS Skills We Need in 2026 and Beyond 2025-12-09
- NexGen CS Leadership Masterclass: How You Can Drive Growth & Exec Impact Even if You're Not In the Boardroom 2025-10-28
- CSM Call Coaching & Scoring Using AI Agents 2025-10-14
- The Strategic CSM Part II Work Session 2025-09-25
- The Strategic CSM Part I Work Session 2025-09-18
- September Book Club - The Strategic Customer Success Manager by Chad Horenfeldt 2025-09-09
- Job Shopper AMA with Madeline Mann 2025-08-05
- July Book Club - Reverse the Search by Madeline Mann 2025-07-08
- How to Build Powerful No Code AI Agents (Again & Improved!) 2025-06-10
- June Book - The Expansion Sale by Erik Peterson and Tim Riesterer 2025-06-03
- CxXchange LinkedIn Success Circle - LinkedIn Optimization Workshop: Live Demo on Enhancing Profile and Bio 2025-05-27
- Book Club - TedTalk: "The 60 Seconds That Make or Break a Conversation" , Chris Fenning 2025-05-06
- CxXchange LinkedIn Success Circle Workshop 2025-04-29
- CxXchange Community Connect 2025-04-22
- NexGen CS Leadership 2025-04-17
- End of an Era - but NOT Goodbye! 2025-04-14
- Make Your Bed by Admiral William McRaven 2025-03-10
- CxXchange LinkedIn Success Circle Meet-up 2025-02-20
- Hell Yeah or No by Derek Sivers 2025-02-10
- Unlock Your Customer Success Career Path to the C-Suite 2025-01-22
- The War of Art by Steven Pressfield 2025-01-13
- An Easy Framework to Introduce AI into Your CS Program 2024-12-11
- How to Design a Resume & Stand Out in the Top 1% 2024-11-26
- CxXchange SuccessHour Industry Series: EdTech 2024-11-20
- CxXchange Onboarding Orientation Call - November 2024-11-19