Carrie AndersonAboutInterested in things that improve lives, including software, AI, free markets, free people, and good music.EventsFrom a First Click to a Forever Customer – The Art and Science of Onboarding 2025-04-17Value by the Byte: Customer Success in the Consumption Economy 2025-02-13Coffee, Croissants, and CS Health: Bridging the SaaS Divide 2024-12-06