Santa’s Workshop: Women of Customer Success Holiday Social

Date
2025-11-22
Location
Anaheim, CA, USA
Host
WoCS Southern California Events
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About this event

The holiday season can be hectic, especially in customer success, where you’re balancing renewals, relationships, fire drills, and year-end pressure all at once. Santa’s Workshop: Women of Customer Success Holiday Social is a chance to step out of the sprint, meet other women who understand the work, and spend an afternoon building real community in a festive, low-pressure setting. If you’ve been looking for a space that feels social, welcoming, and still genuinely useful, this is it. Come for the holiday energy, stay for the conversations that remind you you’re not doing this work alone. About the Event This in-person gathering in Anaheim is a holiday social designed for women in customer success and adjacent customer-facing roles who want to connect with peers in a more personal, relaxed format. Rather than a formal conference or presentation-heavy meetup, the focus here is on community, conversation, and relationship-building. The spirit of the event is simple: bring together thoughtful, ambitious women who work in customer success and create room for them to talk openly, share experiences, and celebrate the season. Whether you’re deep in onboarding, account strategy, renewals, support collaboration, or leadership, you’ll be in a room with people who understand the realities of the job. Because this is a social meetup, you can expect a more human pace than a typical professional event. That means time to actually talk, listen, ask questions, and enjoy the afternoon without feeling like you need to rush from one session to the next. What to Expect Expect an afternoon built around easy networking and meaningful peer connection. The event starts at 1:00 PM PST on Saturday, November 22, giving you a daytime window to join without competing with the usual weekday demands. While the format centers on a holiday social, the value comes from the kinds of conversations that naturally happen when customer success professionals get together in person. Topics may include: Navigating year-end customer pressure and internal expectations Balancing empathy with boundaries in customer relationships Growing your career in customer success Sharing practical lessons from onboarding, adoption, retention, and renewals Comparing team structures, tools, and ways of working Building a stronger network within the CS community You can also expect a seasonal atmosphere that makes networking feel more relaxed and more approachable. This is the kind of event where conversations can start with holiday plans and quickly turn into thoughtful discussion about career growth, leadership, burnout prevention, or how other teams are handling the realities of the role. For many attendees, the best part of an event like this is the mix of structure and openness. There’s enough shared context to make introductions easy, but enough breathing room for conversations to go somewhere real. Why Attend Customer success can be deeply collaborative work, but it can also feel isolating when you’re the one constantly managing expectations, solving problems, and holding customer relationships together. Spending time with peers who understand that dynamic can be both energizing and grounding. This event offers a chance to expand your network with people who are professionally relevant to you. Instead of broad, unfocused networking, you’ll be meeting women who share similar responsibilities, challenges, and goals. That usually leads to better conversations, more useful connections, and follow-up relationships that actually last. You should also expect the kind of value that doesn’t always show up on a formal agenda: hearing how someone else approached a tough customer conversation, learning how another team handles handoffs, or realizing that a challenge you’ve been dealing with is common across the field. Those insights can be immediately helpful, even in a social setting. Just as importantly, it’s a chance to close out part of the year with intention. The holiday timing makes this a natural moment to reflect on what you’ve learned, reconnect with the bigger community around your work, and head into the next season feeling more connected and supported. Practical Details This event is in person in Anaheim, USA, making it a great fit for local professionals or anyone nearby who wants face-to-face connection rather than another virtual call. Being in the same room matters, especially for community-focused events where small conversations often become the most memorable part of the day. The event takes place on Saturday, November 22 at 1:00 PM PST. A weekend afternoon schedule makes it easier to attend if your weekdays are packed with customer meetings, internal syncs, and end-of-quarter demands. A few good reasons to say yes: It’s designed for community, not transactional networking The in-person format makes conversations more natural and memorable The holiday setting brings warmth and energy without making the event feel overly formal You’ll leave with new peer connections in the customer success space If you’ve been meaning to meet more women in customer success, build stronger professional relationships, or simply spend time with people who understand the work, this is a strong reason to get out from behind the screen and show up.

Who should attend

If you work in or around customer success and want a more genuine way to meet peers this season, you’ll likely feel at home here. - You’re a **Customer Success Manager, Account Manager, onboarding specialist, renewals professional, or CS leader** who wants to connect with other women who understand the day-to-day realities of customer work. - You want **networking that feels natural**, with room for real conversations instead of rushed introductions or overly formal programming. - You’re looking to **grow your professional circle** in the Anaheim area or broader customer success community and meet people you’d actually want to stay in touch with. - You’d value hearing how others are handling **customer expectations, internal alignment, career growth, and year-end pressure**. - You enjoy community events that are **social, welcoming, and relevant to your work**, even if you’re not actively job searching or trying to “work the room.” - You’ve been wanting to spend time with **smart, thoughtful women in customer success** and would appreciate a festive setting that still feels professionally worthwhile.

Speakers

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